Design Services

Enabling clients to deliver innovative products & services that delight users.

Experience Design

We help clients design their customer touch points and experiences, so they can create a powerful and positive impact on their customers. We help them design a customer experience that creates a powerful emotional connection with your customers.

Service Design

We help clients design their services so their customers experience a seamless, positive, efficient, and delightful service experience. We help them design a service experience that is memorable, enjoyable and reflects the brand.

Spatial Design

We help clients build and operate connected environments and communities that provide greater value to residents. We build and operate the infrastructure and smart devices, and provide all the services and solutions required. We help bring new business models to local businesses, and form partnerships that create enduring value for developers and residents.

Retail Design

We help retailers design their retail space, stores, product assortment and promotional activity, so their customers experience a seamless, positive, and enjoyable retail experience. We help them design a positive and memorable experience that reflects their brand.

Clients that trust our Design Services

Mitre 10 Logo

Ready to talk Design

James has worked in innovation & creative industries for over 13 years. An avid user of human-centered design, exponential organisations and lean methods, he has been Head of Product in a large NZ technology company, been an executive team member on a high-growth start-up, and director & principal of a creative agency.