We want to make it easy for you to do business with us, so we have published important policies, terms and helpful information on this page. Please check back regularly, as we’ll update this page periodically with new and revised supplier policies, terms and information.
Standard payment terms
Our standard payment terms are the 20th of the month following the month of the invoice date.
This means if you are invoicing for the month of August, you need to date your invoice in August; if this isn’t done it will affect payment timeliness e.g. an invoice dated 31 August will be due for payment on the 20th September however, an invoice dated 1 September, will be due for payment on 20 October.
You also need to get your invoices into us as early as possible, this will give us time to get them back to you should there be any issue; cut off for processing NZD invoices is two full working days before the 20th, FX invoices are 4 full working days before the 20th. Any variation to payment terms must go through our Value Management team for approval prior to engagement of services.